Skip To Content
background image

Privacy Policy

At Flow International Corporation and its subsidiaries (the “Company”), we are committed to protecting your privacy. We use the information we collect about you to respond to your requests for information, to process orders, to improve our products and to communicate with you about promotions and items that we think may be of interest to you. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you use a computer, tablet, smart phone, or other device to access our websites or purchase an item via our online properties, we may collect information about the device and how you use it.

You may be issued a "cookie," which helps track your session while online. Cookies are small data files stored on your hard drive. Among other things, cookies help to make your site visit more relevant. We utilize the following types of cookies (i) Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in or filling in forms. (ii) Non-Essential Cookies, including analytical/performance cookies allowing us to see which areas and features are popular and to track site. These cookies generate aggregate statistics that are not associated with your individual profile. We also use advertising cookies for different marketing related functions. They may allow us to record information about your visit to our website, so we can make advertising more relevant to your interests. If you do not accept those Non-Essential Cookies, these will not be triggered and placed on your device. If you accept cookies, most cookies set by this site will expire within two month or less. Most browsers are initially set to accept cookies. If you would prefer, you may set your browser to refuse cookies or alert you when cookies are being sent; however, it is possible that some parts of our sites will not function properly if you do so.

When you request information, we need to know your name, company name, e-mail address, phone number, and mailing address. If you purchase an item from us, we also need your credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. Data processing occurs in the United States and European Union.

How do we protect customer information?

We use customer data to process orders, to improve our products and to communicate with you about promotions and items that we think may be of interest to you. We take commercially reasonable measures to protect customer data against unauthorized access.

The Company may share customer data with its subsidiaries or affiliates, which may use this information for all purposes outlined in this privacy policy. The Company is permitted to transfer this information, in whole or in part, in connection with a merger, change of control or sale of all or part of the Company’s business.

By using any of the Company’s websites, you consent to the collection and use of this information by the Company and its subsidiaries and affiliates. The Company may change its privacy policy from time to time, and at the Company’s sole discretion.

GDPR Data Processing Privacy Notice

We use cookies for the website’s functionality and for analytics/advertising. By clicking “ACCEPT”, you agree to such purposes. If you continue to browse our site without clicking “ACCEPT”, the cookies will not be deployed. Please see our Privacy Policy for further information.