November 2014

Flow Waterjet Launches Enhanced Parts Ordering Site:

KENT, WA--(Marketwired - November 06, 2014) - Flow International Corporation, the world's leading developer and manufacturer of industrial waterjet machines for cutting and cleaning applications, has launched a new website for online parts ordering, Designed from customer feedback, the new website is the easiest and most efficient way to order Genuine Flow Parts.

"We are excited to be releasing the new and improved," says Tim Fabian, director of aftermarket at Flow International Corporation. "We are able to bring our customers a solution that will put them in even greater control of their business."

The new allows customers to find what they need quickly and easily, with no time wasted. There are three new ways to search; by keyword, by system, or browse by product. Customers can now create saved machine configurations, which will automatically narrow search results to show only relevant parts; allowing customers to easily identify parts for faster ordering. Customers can quickly track the status of orders, as well as manage shipping and tracking information. With an expanded resource section customers can access training class information and videos, product manuals and diagrams, marketing resources, and recommended spares lists.

"Our customers can make intelligent business decisions with the insights provided from," says Dick LeBlanc, president of Flow International Corporation. "We are thrilled to be bringing them a solution that provides our customers exactly what they need all in one place,"

The new website capabilities include:

  • Simple Search, three easy ways to search for quick visibility on available parts.
  • My Machine Profiles, save specific machine configurations for automatically targeted search results relevant to those systems.
  • Order Express, customers can reorder parts from previous orders, or import orders from excel spreadsheets for express ordering.
  • Professional Parts Photography, customers can see parts close up for a more simplified search experience.
  • Frequently Ordered Products, the system will recognize parts that are ordered frequently based on order history for easy access when reordering regular consumables.
  • Immediate visibility of in-stock parts that are available for immediate shipment
  • Order Invoice Tracking, access order history and order status, shipping methods, and tracking information.
  • Shipping Management, set ship-to locations, carrier, and shipping methods.
  • News & Updates, view the latest promotions, helpful hints, and other relevant information.

The new website is available in North America only.

Genuine Flow Parts is the single source supplier of Genuine Flow Parts. Genuine Flow Parts are ASME certified and manufactured to the highest quality standards, ensuring the best in performance and quality of Flow waterjet systems.

About Flow International

Flow International Corporation is a global technology-based manufacturing company committed to providing a world class customer experience. The Company offers technological leadership and exceptional waterjet performance to a wide-ranging customer base, benefiting many cutting and surface preparation applications, delivering profitable waterjet solutions and dynamic business growth opportunities to our customers. For more information, visit

Media Contact

Colleen Carnagey
Media Relations
Flow International