Privacy Policy

At Flow International Corporation and its subsidiaries, we are committed to protecting your privacy. We use the information we collect about you to respond to your requests for information, to process orders, to improve our products and to communicate with you about promotions and items that we think may be of interest to you. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you use a computer, tablet, smart phone or other device to access our websites or purchase an item via our online properties, we may collect information about the device and how you use it.

 

You may be issued a "cookie," which helps track your session while online. Cookies are small data files stored on your hard drive. Among other things, cookies help to make your site visit more relevant. We use cookies to see which areas and features are popular and to track site visits. Most browsers are initially set to accept cookies. If you would prefer, you may set your browser to refuse cookies or alert you when cookies are being sent; however, it is possible that some parts of our Sites will not function properly if you do so.

 

When you request information, we need to know your name, company name, e-mail address, phone number, and mailing address. If you purchase an item from us, we also need your credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. Data processing occurs in the United States and European Union.

How do we protect customer information?

All customer data we collect is used to fulfill your request and is protected against unauthorized access.

Will we disclose the information to outside parties?

Flow International Corporation and its subsidiaries does not sell, trade, or rent your personal information to others. This information is for our private records only.

By using our Web site, you consent to the collection and use of this information by Flow International Corporation and its subsidiaries. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.